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SERVICES

Mediation

A safe and structured setting for individuals, companies, and/or organizations to discuss disputed issues and develop workable resolutions. 

 

The mediator acts as a neutral third party to help the disputants communicate the issues at stake, consider the impact that the conflict has had on them, assess the strengths and weaknesses of their positions, and explore the options available for a satisfactory resolution.

 

A customized intake and interview process is used to make the best use of our time and resources.

Facilitation

Facilitation assists work groups, companies, and organizations in developing and implementing more effective group structures and processes. 

 

Developmental facilitation enables groups and organizations to develop the awareness and ability to self-facilitate future meetings, address conflicts, and engage in constructive problem-solving. 

 

I assist clients in changing their policies and programs to be consistent with shared values and accomplish organizational efforts for change and transformation.

Arbitration

Arbitration requires parties to present their best case to the arbitrator in a private hearing. The arbitrator issues a  final 

Decision and Award. 

 

Arbitration is usually faster and less expensive than court litigation.  

 

Pre-hearing conference calls or meetings are used to resolve discovery issues, exhibits, experts, witnesses, logistics for the arbitration hearing, etc.  I have experience in interpreting contract language, negotiations history, arbitrability, discipline/discharge issues, contractual intent, legal precedent, and legislative impact on a variety of substantive issues.

Training

Training topics include:

 

Effective Work Groups

Problem-Solving Techniques

Negotiation Skills

Generational Differences and Needs

Handling Workplace Disputes

 

Communications

 

Polarity Management

 

Responsibilities for Board Directors

 

Designing Dispute Resolution Systems

 

Resistance to Change